Just to revive my own thread ... :-)
Generally speaking my cable modem is working much better now (although there was an outage over the weekend).
However, I'm still getting some packet loss.
For example, if I ping our office router (on a 2Mbit leased line) 100 times, somewhere between 2 and 5 packets will always be lost (although just occasionally, it's 0 packets lost).
Same story if I do the same test to
www.ntlworld.com.
At the same time, I get pretty good ping times (around 10ms), but then a few in a row will take much longer (eg. 200ms).
I assume that this is not right ... is it an indication that there are still problems in my area, or could it be that my modem is faulty?
Thanks for your help!
Steve.