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Originally Posted by spiderplant
Nothing. You'll need to ring ntl to get your full set of channels restored.
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Thanks Spiderplant, duly rung ntl: and box rehit by CS, but also engineer booked to check everything ok, and he called last Wednesday. Explained problems with box, and his words were along the lines of that the box was heading for pace heaven, as it was one of the oldest Pace 1000A's that had been installed.
He also checked our other box and it was also a 1000A, and so we are now the owners of two newer boxes, a Pace 2000 and a 4000-N.
End result is that everythings ok now, and even interactive is faster.
Thanks to ntl: for a good job done.
P.s. sorry its taken this long to update - but I don't get that many days off during the week so postings usually few and far between!!!!