Cable Forum - View Single Post - [Merged] NTL Increasing BB Speeds Late Summer 2004

Chrysalis · 14-06-2004, 16:36

I rang up today to downgrade and noticed 2 things.

1 - NTL advertising during the wait was advertising 150kbit as HIGH speed broadband.

2 - For the first time when I am downgrading I was asked why I was downgrading, which is funny because I was hoping they would ask, so I told them my view that I wasn't happy with the price rise for only 1 tier and as I dont desperatly need the top tier the downgrade was half protest and half cost saving as I was also stretching myself at 34.99, she then went on to say I would only be getting half the speed etc. (again first time they said this) so I just replied well I may upgrade again in the future if I decide to, this ended it and she proceeded with the downgraded.

After the call I do feel a bit gutted I have downgraded but end of the day I am saving 13 a month and I rarely upload if things change at NTL with their polocies concerning the tier's I may reupgrade sometime in the future but until then who knows.

14-06-2004, 16:36	#578
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,047	Re: [Merged] NTL Increasing BB Speeds I rang up today to downgrade and noticed 2 things. 1 - NTL advertising during the wait was advertising 150kbit as HIGH speed broadband. 2 - For the first time when I am downgrading I was asked why I was downgrading, which is funny because I was hoping they would ask, so I told them my view that I wasn't happy with the price rise for only 1 tier and as I dont desperatly need the top tier the downgrade was half protest and half cost saving as I was also stretching myself at 34.99, she then went on to say I would only be getting half the speed etc. (again first time they said this) so I just replied well I may upgrade again in the future if I decide to, this ended it and she proceeded with the downgraded. After the call I do feel a bit gutted I have downgraded but end of the day I am saving 13 a month and I rarely upload if things change at NTL with their polocies concerning the tier's I may reupgrade sometime in the future but until then who knows.