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Originally Posted by dev
what has rebooting a router or a pc got to do with changing the service level/tier?
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In simple terms, when you phone for an upgrade NTL send a new file to the server which depicts the class of service for the Modem i.e. 150k/600k/1 meg etc.
By rebooting the Modem it usually forces the Modem to receive the new file hence then the new file has the service upgrade.
I am sure someone will soon pop along with a more technical answer.
