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Originally Posted by IanGuy
Turn box off, hold down the 'UP' button on the STB and plug the cable back in, keep it held down - this sometimes happens to me when booting up (stuck on TUNE).
This then seems to bypass this and soon you should see 'BOOT' appear. If it does then all is well 
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This does nothing, its just fluke if it works. Holding the down arrow in the way you describe does change the way the box boots up, but that hasn't worked in this case.
Firefox, does the box throw up an error message or just go to a black screen?
If just a black screen then check your smartcard is seated correctly.