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Russ, it's a small point, but sometimes you can "persuade" the hit to go through a little faster believe it or not by initiating a STB Reset. I think this is because when the box is reset it polls for updates and can occasionally request its own hit.
when I had trouble and was waiting for a channel activate hit I found that by resetting the box it came on with the channels a lot faster (same for the broadband hit)
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