Quote:
Originally posted by kronas
from the 1st of july tech support will only be available from the hours of 8am till 12pm
i asked the tech support person why this has to be changed
he said it was not 'viable' for them to provide 24/7 support as during the early hours there were hardly any customers wanting support
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In the quite periods they could answer/solve email questions/problems that customers have sent instead of queueing for 20-45 mins during peek times till it picks up again or have NTL stopped doing tech support via email?.