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Originally Posted by Begize
Sorry for the delay getting back - been working away.
It's a Pace 1000, ex c&w and we're on the purple CR3. Still can't switch it off using either the power button on the front or the remote. Just checked the card and as soon as I opened the flap got the "mute card" error again. Still also got no RGB output
Card itself looks OK - a little yellowish at the chip end but certainly not burnt or cracked. Took card out and gave it a wipe but it was nice and clean anyway and firmly pushed home too.
I think a call to faults is in order - I'm missing my RGB and I fancy one of those new Samsungs anyway!
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You have your TV plugged into the VCR SCART socket on the STB. Change it to the TV SCART socket, and this will give you RGB and make standby work correctly.
No idea about the mute card thing though

If you only get it when you touch the card, then I wouldn't worry about it.