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Originally Posted by swoop101
Just sent this to them over the site contact system:
I rang your tech support line on Tuesday 25Th May to complain about an e-mail message taking 9 days to get to me. I was promised some action/explanation but all I got were two e-mails about viruses, adware, AV software and firewalls.
Today I have received an e-mail dated 16/5/04 (11 days late)
I am sick and tired of the poor e-mail service and late/missing messages that have been occurring of late.
Will let you know of any reply.
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well I finally got a reply from them.
They said sorry for the problems then went on about spam and new filters being put in place, but bugger all about why the messages keep in arriveing 2 weeks or more late.
I am still getting them from 16/17 May.