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Originally Posted by monkeybreath
ntl will probably be receive thousands of these reports per day because the netsky and bagle viruses are so prominent at the moment. So don't expect to get a reponse from the abuse department.
But trust me things are being done so the problem shouldn't go on for too much longer.  |
I know mate, It's just infuriating to not get a response. I know as users of the network it's in our interests to report this kind of thing, but we are acting as the eyes and ears for NTL. It would be nice just to be able to get closure on incidents that we report, just to reassure ourselves that the form filling is worthwhile.
Look at mynetwatchman for example, many ISP's report back to them with the action they have taken to remove problem machines from the web. It's satisfying to know that another abuser has been removed for all our sakes. If others can do it, then I'm sure NTL could if they had the motivation.
I had some Email correspondence with a guy called Michael James who works in Technical support a while back. He was very helpful and tried to answer my questions, but skipped over my question about mynetwatchman.
Even if it was just a simple web page that aggregated the incidents reported and commented on the resolutions.
I'm sure there are many fine people doing what they can to keep the network a secure place, but unless there is feedback, there will be cynics like me moaning about lack of action!
