I think the point everyone is trying to make is that WE, NTL customers, pay NTL engineers to fix the problems on the network WE pay for. Unfortunatelly, WE actually seem to be paying THEM to fail to fix these problems time and time again. Do you pay for any other service which has repeatidly failed for over 12 months.
On the other hand I get my emails from
http://www.oneandone.co.uk
£10.99 a year for 30 or 50 meg mailboxes, cant remember which
and £1.99 for .co.uk domains, can't grumble, but it comes to a point that I have to pay for something that somebody else Im paying to do the job can't do it right,
Not really impressive,