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Originally Posted by Pem
A little harsh don't you think ?
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Not really when the same issues have come around again and the same excuses being given for not saving emails incase of a server failure. Time to stop pussyfooting around.
We are all aware NTL have had more problems than what is tolerable, but NTL can only do so much.
If we have important information that we don't want to loose, what do we do? We back the data up, so the same should apply to important emails.
Talking about myself here, I would never leave important emails on a webmail account, I would always download them, at the first opportunity I would get once service has been restored, if I hadn't had chance to download before a system failure.