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jzpop · 07-06-2004, 22:21

Spiderplant,

Thanks for your continued interest and advice.

I have 4 scarts on my TV (2 RGB-enabled). The scart from my STB to my TV is clearly sending RGB (confirmed via TV info message). If I toggle the display on the TV between the scarts from my STB and my DVD, I can clearly see a difference. The DVD is outputting RGB, but only receiving composite

Thanks for the Panasonic pdf supplement - that info is now incorporated into the E50 and E55 manuals.

I have left an email with Panasonic - waiting for a reply.

I phoned NTL CS tonight - after the usual 35 minute delay, getting put through to broadband tech support (for a TV issue), I finally got through to TV 'tech support'.

I won't bore you with all the details, but it went something like this..

Me - I can get RGB out from the TV scart, but apparently not on the VCR out - can you help?

NTL - (After much discussion between staff members) We don't think the Pace 4000 outputs RGB

Me - But it is on one scart, not the other - is this by design or is it a fault?

NTL - You have a picture, therefore there is no fault - an engineer visit will cost ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£50 to confirm this

Me - But it is a fuzzy picture, not a sharp one

NTL - If you have a recognisable picture, that's it

Me - Speechless

Complaint on it's way

Was life designed to be so hard - and if so, by whom?

Anyway, rant over, thanks again for your help - I will see what NTL and Panasonic have to say.

Surely they won't blame each others kit - will they?

07-06-2004, 22:21	#14
jzpop Inactive Join Date: Jun 2004 Posts: 11	Re: RGB out from STB Spiderplant, Thanks for your continued interest and advice. I have 4 scarts on my TV (2 RGB-enabled). The scart from my STB to my TV is clearly sending RGB (confirmed via TV info message). If I toggle the display on the TV between the scarts from my STB and my DVD, I can clearly see a difference. The DVD is outputting RGB, but only receiving composite Thanks for the Panasonic pdf supplement - that info is now incorporated into the E50 and E55 manuals. I have left an email with Panasonic - waiting for a reply. I phoned NTL CS tonight - after the usual 35 minute delay, getting put through to broadband tech support (for a TV issue), I finally got through to TV 'tech support'. I won't bore you with all the details, but it went something like this.. Me - I can get RGB out from the TV scart, but apparently not on the VCR out - can you help? NTL - (After much discussion between staff members) We don't think the Pace 4000 outputs RGB Me - But it is on one scart, not the other - is this by design or is it a fault? NTL - You have a picture, therefore there is no fault - an engineer visit will cost ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£50 to confirm this Me - But it is a fuzzy picture, not a sharp one NTL - If you have a recognisable picture, that's it Me - Speechless Complaint on it's way Was life designed to be so hard - and if so, by whom? Anyway, rant over, thanks again for your help - I will see what NTL and Panasonic have to say. Surely they won't blame each others kit - will they?