[printerman]

Hi,

i'm very sorry if i upset anyone. The engineer who put my broadband in was fantastic by the way. But if i carried on like that in my job (fibre optic installer), my boss would drag me over the coals. I am paying for a service, fair enough i'm not paying cable forum, but i expect an engineer to connect the thing correctly. If i'd of stood over him and told him it was incorrect i bet he would have told me to get lost.
If he'd said its not quite right, we'll get it sorted and book another engineer then that would have been fine. Mistakes and faults occur, but just to leave it and wander off is not accetable. Also i had to follow him dowm the street to give him his tool box back 'cos he left that too!

P.