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Old 06-06-2004, 18:22   #416
scot
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Join Date: Jun 2003
Location: UK
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by bigitup_j
my only gripe is that faults is closed on sundays and late evenings (when most problems occur!)
i would like customer services open until 10pm on weekdays and 8pm on saturday. and 9am-5pm on sunday
Who's a lucky boy then?

according to this year-old thread, support was reduced (from 24/7) to 8am to midnight then.
I certainly had good service from them very late one Friday night a few months ago.

http://www.cableforum.co.uk/board/showthread.php?t=150
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