Quote:
Originally posted by fraz
I'm sure theres some techy bods floating around somewhere that can probably explain why far better than I can.
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Come on fraz - I can explain the reason and you probably know it too. Forget technical issues and think money

Forget keeping the customer happy and think of an attitude of everything's fine as long as the stupid customer pays his bills. Forget whatever ntl tell you when you clock in, and think of continued contempt for the customer and a long overdue attitude adjustment for the knobs at the top.