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Originally Posted by arcamalpha2004
I have yet to look, but I dont know if you can give 30 days notice because you have received a letter from them asking you to curb your usage.
I think somewhere I read something along the lines of " if we significantly reduce our service " or words to that effect, you can give 30 days notice.
Maybe going from an " unlimited " service to a " capped " service, is a significant change ?.
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Arguably, only the courts could decide if applying a cap on an unlimited service is a significant change in service. It woudl porbably come down to how much the cap could affect use. For the faster bb services I think a cap is a significant service level change, if implemented at the ntl stated 1GB levels.
However, the unlimited use stuff is very much now a red herring. Everyone on ntl bb, pre cap has had it more than 12 months so the minimum contract terms have expired. NTL can change the service terms. Each user has the right anyway, regardless of a change in service level, to give 30 days notice. So if anyone does get a letter, they should just give notice to go, if tthey have an alternative, otherwise they are stuffed.
Of course post cap signups, didn't have unlimited use, they agreed to that limit on signup, so they don't have a leg to stand on if they get a letter.
That's harsh I know. As an anticapper, I don't like it, but that I think is the way the contract between customer and ntl would operate. But hey, I'm no lawyer/. But it seems lawyer's dont' give advice for free on forums, despite our asking for their interpretation or this scenario many times.