When I connected today, a pop-up window offered this free "superior replacement" for Correct Connect.
May I suggest caution in accepting this offer, as a result of my attempts.
I'd be interested in reading about more-experienced members' findings.
With my 300kB (?) connection, the whole process took me about an hour. There are three separate exe files to download and open, the last one of which takes many minutes and has a "time remaining" counter which actually increases. The licence for some third-party software grants extensive background sending and receiving rights to NTL. One of my protection programmes warned of a "serious registry change" at one stage. The end result is a window which appears when clicking an icon. It says "Broadband Medic is loading, please wait..." ... and nothing else happens. I tried downloading/installing once from the pop-up window, and then from the NTL website link, with the same result.
When I used GoBack to revert to a time prior to this mess, it crashed each time I started to scroll back - has never done that before. I got around that by switching to yesterday's date. Can't praise GoBack enough - great parachute! Finally, I had to switch-off the cable modem a couple of times before getting any Internet Explorer sites, although all the LEDs seemed to be normal.
