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Originally Posted by Pea-Pod
Okay cheers m8, I might ask for an upgrade to the 2000STB Pace box then, as you've said you're getting 600k broadband virtually fault free, so aslong as that's okay 
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If there is a fault on your box you will usually get what is on the van unless you need, or use the RF pass through and the other extras the 1000/2000 boxes have, then you could request that your status quo be maintained.
Strange why you cannot access any interactive at all.?