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Originally Posted by monkeybreath
Ah hah... misread that he was a dialup cmr. The ip address from the headers of the emails are checked and the appropriate account that had that ip address at the time is located. I am not excatly sure how the process works for DU cmrs, but i can assure you that there are processes to ensure that the right cmr is put into the walled garden.
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I'm only a dialup customer because (although I'm in the heart of London) I can't get BB either from BT (the exchange is BB enabled but more than 6 km away) or NTL (which I use for telephone, TV and internet access but which hasn't been upgraded for broadband and seems unlikely ever to be upgraded, since it would cost NTL money...).
But that's another story. For the time being, my internet access has been restored (hence this message!). Watch this space....
Thanks for the comments. I'm still at a loss to know how NTL knows which PC infected messages are coming from if the IP changes every time I dial up. And if they really have a way of identifying the infected PC, why do they tell me that they have detected an infection in my PC when there pretty evidently isn't one? Is puzzlement.
Brian