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Originally Posted by jonifen
I see that you dont get the 50% speed increase if you use an STB but you will if you use a SACM. Calling customer services and asking them nicely will get a nice reply. We're getting one installed tomorrow for 2 reasons:
1. tv box is running very slow and crashes a lot or runs extremely laggy
2. 50% free speed increase (seems unfair that other people get this and pay the same price as me, yet I dont get it... its like I'm funding their downloads in a way)
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The lack of speed increase for STB users is for Telewest, *not* NTL.
NTL STB BB customers will apparently get the speed increase - even those on the 1Mb service.
See here for a post about this by BBKIng:
http://www.cableforum.co.uk/board/sh...&postcount=468
(that is not the only post from an NTL person to say this)
Main Speed Increase thread:
http://www.cableforum.co.uk/board/sh...ad.php?t=11564