I queried about changing over account type with plusnet online earlier, and they wanted to charge the activation cost again. Even though at present the two account types are identical (homeworker pro 2mbit and home 2000 premium) Although the latter with change to the bt home version when it becomes avaliable but thats not yet.
I dont see why we have to pay the activation charge again because they dont need to involve bt at all. I've asked them to explain why but i've found this page so i doubt there gonna change there mind on it
http://portal.plus.net/support/faq/u...guide.shtml#q7
We we're only considering it as it would save us £26 a month. Though that would take us a couple of months to recover by which time we may have found the service to be a load of rubish and want to change back
K
(not particularly impressed)