[Questor]

Hi, I am in CV2 on 1mb. During the last three years I have only been without service twice (about 5 days total). Downstream & upstream are both good and perform as they should.

Like all things to do with NTL it's their customer service that's a pain. If you do get a problem you will more than likely spend hours on the phone trying to sort it out, but if you are patient you will get it sorted in the end.

I even got a months refund for my last sevice outage, although I had to phone them a few times and wait about 5 months for it to be credited to my account.

To sum up their service is very good but just pray that it doen't go wrong.

Hope that helps

Q