Thread: Bounced email
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Old 01-06-2004, 19:36   #9
punky
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Join Date: Jun 2003
Age: 44
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Re: Bounced email

Quote:
Originally Posted by XFS03
Can anyone tell me in plain English what the following error message means:-

This Message was undeliverable due to the following reason:

Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.

Recipient: <contact@rodargent.com>
Reason: forwarding blocked, read new mail, add 62.253.162.41 to forwarding or use smtp authentication

Please reply to
Postmaster@ntlworld.com
if you feel this message to be in error.

I ordered a CD from Rod Argent's website over a month ago and still haven't received it. The above address was given for queries but it just bounces back straight away.
You have a 550 Spam Prevention Error. There are two ways around it. Not all work on every mail provider, but at least one should work on all.

1. Check your incoming mail first (Don't do send and recieve; it sends the mail first, but click the down arrow next to it and go to recieve all). Once you do that, and they have your IP, you can then send mail out.

2. Enable Outgoing Authentication: Goto Tools, Accounts, Mail, then click on your mail account and goto properties. Goto servers, then "Outgoing Mail Server", and check: "Enable outgoing mail authentication".. Hit settings, and make sure "Use same settings as incoming" is selected.

HTH
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