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Originally Posted by blenky
I can't see ntl having the software to globally monitor each user to identify where anyone exceeds the 1 GB limit three times within a 14 day rolling period!
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Actually, it is industry standard around the world. Most ISPs in Canada and Australia cap their BB usage, and customers always check through a web control panel. It may cost them a bit to install and run, but it is certainly out there. I've seen the stats page from a Canadian one (Sympatico, I think), and it was suprisingly detailed.
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Originally Posted by blenky
I think they only respond to complaints of poor speed from individuals.
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That's exactly what I thought.