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blenky · 01-06-2004, 13:11

I don't know if this observation has been made before - the thread is just too long to read it all!

I can't see ntl having the software to globally monitor each user to identify where anyone exceeds the 1 GB limit three times within a 14 day rolling period! I think they only respond to complaints of poor speed from individuals. The clue is in the letter where it says:

"some of our broadband customers in your area have been experiencing deterioration in the service we offer them. "

I believe that at that point, and at a local level, they will monitor the area to determine if it is a fault or caused by heavy usage.

If you live in a 'light' download area I reckon you will never get a letter no matter how much you download.

01-06-2004, 13:11	#589
blenky Inactive Join Date: Nov 2003 Location: Hove Services: M+ TV, TiVo 500GB, 100 MB BB, Phone Posts: 199	Re: 1GB Cap Letter!!!! I don't know if this observation has been made before - the thread is just too long to read it all! I can't see ntl having the software to globally monitor each user to identify where anyone exceeds the 1 GB limit three times within a 14 day rolling period! I think they only respond to complaints of poor speed from individuals. The clue is in the letter where it says: "some of our broadband customers in your area have been experiencing deterioration in the service we offer them. " I believe that at that point, and at a local level, they will monitor the area to determine if it is a fault or caused by heavy usage. If you live in a 'light' download area I reckon you will never get a letter no matter how much you download.