I woke up today to find that I only had the basic channels (yes, my payments are up-to-date) so I rang ntl: and their Customer Service Centre (0800 052 2000) was not accepting calls on Sunday
Its Bank Holiday tommorow, will they be open and why did all of my suscribed channels disappear suddenly?
In my 9 years with CW/NTL I haven't had this sort of problem
