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Originally Posted by Prof-x
Has anyone else had constant freezing since they got this new software? Sky one and e4 regularly freeze and even BBC was doing it 2nite. It probably happens more but i dont watch enought TV to see.
One thing is for sure, my cable modem signal levels are hanging on by the skin of their teeth since we got the new software upgrade....
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The software on your stb cannot possibly change the levels arriving at the cable modem within your house, something else has changed the levels to both your STB and modem.
Call CS, and get someone out.