Cable Forum - View Single Post - NTL Customer Services: Your personal experience

cyclone · 27-05-2004, 15:42

I've been a customer of NTL ever since it took over from Comtel,about 12 years I guess.When I've eventually obtained an actual human being to talk to,(on average this has taken 30 minutes!) the person has had very little ,if any, useful answers or suggestions to my many queries over the years. It's so bad that I no longer bother and accept the appalling customer services as part of NTLs desperate attempt at running a company that makes money for its shareholders.

27-05-2004, 15:42	#404
cyclone cf.member Join Date: Aug 2003 Location: Swindon Age: 78 Posts: 23	Re: NTL Customer Services: Your personal experience I've been a customer of NTL ever since it took over from Comtel,about 12 years I guess.When I've eventually obtained an actual human being to talk to,(on average this has taken 30 minutes!) the person has had very little ,if any, useful answers or suggestions to my many queries over the years. It's so bad that I no longer bother and accept the appalling customer services as part of NTLs desperate attempt at running a company that makes money for its shareholders.