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Old 26-05-2004, 17:28   #25
andygrif
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Join Date: Jul 2003
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Re: My Terrible Ebuyer experience...

It is worth noting that during the first six months after purchase, it is the responsibility of the seller to prove that any fault was not present at the time of buying, irrespective of their terms and conditions.

If they cannot prove that the fault was NOT present at the time of the sale, then you are entitled to a refund, repair or replacement. If you ask for a refund the retailer is within their rights to reduce the amount you receive based on the number of months that you have had use of the product.

Also as long as you bought the goods on a credit card (not debit card) then the credit card company has the same legal obligations as the retailer you bought them from.
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