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zoombini · 26-05-2004, 15:57

The returns policies on Dabs & Broadbandbuyer both look very
dubious.
I.E. they only appear to give you a 28 day refund/replacement guarantee, after that you only get a repair?

I was under the impression that if its guaranteed for 12 months then it should be the customers decision whether or not it gets repaired.
Also, if they repair it & the customer is not happy with the repair (I.E. its ben done with a welding torch rather than an SMT soldering iron) has the customer comeback?

I want to order something but am wary of mail order unless I have a really good returns policy to back it up.

26-05-2004, 15:57	#23
zoombini cf.mega poster Join Date: Jun 2003 Location: England Services: I no longer receive cable services, I blame the inept accounts dept for that. Posts: 3,732	Re: My Terrible Ebuyer experience... The returns policies on Dabs & Broadbandbuyer both look very dubious. I.E. they only appear to give you a 28 day refund/replacement guarantee, after that you only get a repair? I was under the impression that if its guaranteed for 12 months then it should be the customers decision whether or not it gets repaired. Also, if they repair it & the customer is not happy with the repair (I.E. its ben done with a welding torch rather than an SMT soldering iron) has the customer comeback? I want to order something but am wary of mail order unless I have a really good returns policy to back it up. __________________ Not really visiting CF much these days.... If you need me, PM me.