I don't believe it, they sent me two e-mails -
1: about speed issues and how to test the speed of connection ( including a diatribe about bits/bytes
2: about malicious software and keeping up to date with AV/Firewall etc.
All good info for the newbie/novice but what the flip have they got to do with e-mail arriving 9 days late???
If they send any more crap I will bend somebody's ear in the morning