Sorry for being an off-topic whore, I've just had 1mb (to be 1.5mb later this summer
) installed at my new home, given it a quick run looks good.
My bandwidth with work (I work from home) comes in at the moment around 35 gb - 40 gb a month. Just so I'm aware, what happens if I break this fabulous cap continually?
As for the upgrades, I was one of the first retail customers of the original NTL broadband service for the Stoke-on-Trent area, and experienced a lot of problems with it. Tech support were great then, and it's partially the support which made them my first choice for the new place (living outside their area right now).
The upgrade is good, very good. £3 for 500kb/s is great news. I'm paying £28 for 512kb/s ADSL right now, so an extra tenner for three times the speed looks good from where I'm standing. Add to that my three months half price and I'm having a giggle and a few extra nights down the local :P
As for announcing the speed changes before implementation, I think this is a wise move. It gives them time to examine their infrastructure in case of problems.