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Re: What do these errors mean?
An SNR of 25 is too low, but again doesn't indicate the cause. 35 is ok. You really do need to call ntl.
As it's intermittent, try to get a video recording of the blanking to show to the field tech.
By the way "Reset FEC Module" doesn't always indicate you've had blanking. It can happen during normal use - e.g during channel change.
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