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Hodders · 25-05-2004, 14:18

My STB went wrong last week and was replaced. The new box is now throwing out this error message:

"A002 Your set top box cannot communicate with the smart card."

The side effects seem to be:
1) I can view *lots* of channels even those I don't subscribe to.
2) All encyrpted channels have a habit of crashing the box Ch5, SKY1 etc

I've cleaned the card and replaced it to no avail.

The engineering pages also show that there a a few bad blocks in the flash memory - is this normal, or have I been given a brand new borked box !

Can't phone customer support as all the systems are down - aaarrgggg.

They get one more chance and SKY+ here I come.

25-05-2004, 14:18	#1
Hodders Inactive Join Date: May 2004 Posts: 18	Cannot communicate with Smart Card My STB went wrong last week and was replaced. The new box is now throwing out this error message: "A002 Your set top box cannot communicate with the smart card." The side effects seem to be: 1) I can view lots of channels even those I don't subscribe to. 2) All encyrpted channels have a habit of crashing the box Ch5, SKY1 etc I've cleaned the card and replaced it to no avail. The engineering pages also show that there a a few bad blocks in the flash memory - is this normal, or have I been given a brand new borked box ! Can't phone customer support as all the systems are down - aaarrgggg. They get one more chance and SKY+ here I come.