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Hodders · 25-05-2004, 14:15

Just phoned through to report a fault and after a 15 minute wait got told that all their systems were down and I would have to phone back tomorrow !

Why can't they tell me this at the beggining of the wait ?

Given that all the people who called today, are going to call back tomororow, what is the best time to call ?

25-05-2004, 14:15	#1
Hodders Inactive Join Date: May 2004 Posts: 18	All Cable TV support down ! Just phoned through to report a fault and after a 15 minute wait got told that all their systems were down and I would have to phone back tomorrow ! Why can't they tell me this at the beggining of the wait ? Given that all the people who called today, are going to call back tomororow, what is the best time to call ?