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foddy · 21-05-2004, 22:45

Hi,

I have a Pace 4000 series (I think) in an original NTL region. Over the past couple of months, I've noticed a problem with programmes freezing momentarily. This is now happening several times a minute and is unbelievably annoying. The sound is mostly OK.

When my cable modem was installed, the installer said that the signal was unusually high and installed a chunky 10dB attenuator on it (in addition to the loss from the splitter). The cable modem works just fine!

In the past, I've had problems before with the signal being too strong and I was wondering if this could be the problem with the freezing television. I had a look through engineer's menu, hoping for a simply signal strength display, but couldn't see anything obvious.

Is there an easy way (WITHOUT calling out an engineer) to check the signal strength the STB sees, and what it should be?

Many thanks,

Foddy

21-05-2004, 22:45	#1
foddy Inactive Join Date: May 2004 Location: St Albans Services: Tivo, 50Mbps Posts: 134	NTL signal problems Hi, I have a Pace 4000 series (I think) in an original NTL region. Over the past couple of months, I've noticed a problem with programmes freezing momentarily. This is now happening several times a minute and is unbelievably annoying. The sound is mostly OK. When my cable modem was installed, the installer said that the signal was unusually high and installed a chunky 10dB attenuator on it (in addition to the loss from the splitter). The cable modem works just fine! In the past, I've had problems before with the signal being too strong and I was wondering if this could be the problem with the freezing television. I had a look through engineer's menu, hoping for a simply signal strength display, but couldn't see anything obvious. Is there an easy way (WITHOUT calling out an engineer) to check the signal strength the STB sees, and what it should be? Many thanks, Foddy