Cable Forum - View Single Post - Keep getting disconnected - every 1 to 2 minutes

carrieann · 20-05-2004, 16:42

Hi Jan

Thanks for replying. Without sounding like a scaredy cat, I'd rather not change dial-up providers - there it goes again, I've been disconnected after 1 minute AGAIN! - this is getting beyond a joke now. It has never happened before, and only started yesterday evening. The longest time I have been connected today was 6 minutes - amazing!

To answer your questions:

1) I am using an NTL phoneline

2) 01767 222***

3) I am not able to surf for longer than 2 minutes without being disconnected (the 6 minutes mentioned before was a one-off).

This is happening continuously, there is no end to it now. Please can you look at things your end as you suggest? I would be so grateful.

Many thanks,

Carrie

20-05-2004, 16:42	#11
carrieann Inactive Join Date: May 2004 Location: Bedfordshire, UK Services: NTL: TV + Family Pack, 2MB Broadband, Landline Posts: 45	Re: Keep getting disconnected - every 1 to 2 minutes - help! Hi Jan Thanks for replying. Without sounding like a scaredy cat, I'd rather not change dial-up providers - there it goes again, I've been disconnected after 1 minute AGAIN! - this is getting beyond a joke now. It has never happened before, and only started yesterday evening. The longest time I have been connected today was 6 minutes - amazing! To answer your questions: 1) I am using an NTL phoneline 2) 01767 222*** 3) I am not able to surf for longer than 2 minutes without being disconnected (the 6 minutes mentioned before was a one-off). This is happening continuously, there is no end to it now. Please can you look at things your end as you suggest? I would be so grateful. Many thanks, Carrie