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TheBlueRaja · 19-05-2004, 20:01

Sounds unfortunate (and i bet thats no comfort), sorry but i dont know what you can do to speed things up other than phone customer services, explain that you REALLY need you phone and that your not very happy because you HAVE paid your bill.

If you play it nice (which i always find works better), there is a good chance they may send somebody out sooner for you, given that this was not your fault.

However, when i was disconnected for forgetting about a bill once, i still had dial tone, so it sounds like you either have a faulty cable or a dodgy phone. Unless it has been disconnected at a local junction box?

Either way this does not sound like what happens when the bill is not paid.

19-05-2004, 20:01	#4
TheBlueRaja cf.mega poster Join Date: Dec 2003 Location: Baw deep in a munter Age: 50 Services: Initiations, rep rigging and orgies! Posts: 5,750	Re: NTL Phone Line Disconnection!! Sounds unfortunate (and i bet thats no comfort), sorry but i dont know what you can do to speed things up other than phone customer services, explain that you REALLY need you phone and that your not very happy because you HAVE paid your bill. If you play it nice (which i always find works better), there is a good chance they may send somebody out sooner for you, given that this was not your fault. However, when i was disconnected for forgetting about a bill once, i still had dial tone, so it sounds like you either have a faulty cable or a dodgy phone. Unless it has been disconnected at a local junction box? Either way this does not sound like what happens when the bill is not paid.