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Originally Posted by Richard M
Surely you can just plug in the modem via ethernet and away you go?
Unless you are referring to AOL offering technical support with the product?
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I'd be surprised if it didn't work the way you describe. But from what I've seen of AOL (and admittedly this was years ago, with dial up) the 'browser' you use to access their own network (you know, the one that works with keywords and all that rubbish) is very heavily modified for the purpose. If I wanted to go to ordinary websites, I used to use IE (goodness only knows which version, this was maybe 8 years ago!) but to view AOL's own content you had to use AOL's own software. It would seem a little pointless to sign up with AOL and then miss out on everything that makes AOL different to other ISPs, especially as AOL's broadband service includes a lot of the content that NTL make you pay extra to subscribe to.