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Originally Posted by Debsy42
When I answer the phone I always ask how I can help, try not to raise your voice even if someone is bawling and shouting and try to be positive. PM me if you want Kronas  |
i have pm'd you
ill try and be positive, i am calm and patient in general so that is not a problem.
anyway one step at a time, lets get the test and interview out of the way and charm the pants off everyone.....well the lasses
