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Originally Posted by Chrysalis
On the subject again of ntl changing the t&c I am fairly sure now that I am right.
Wannadoo recently moved to metered packages but all their current customers are not affected, it only applies to new customers.
If you are on a 12month contract then the contract that was in place when you signed up applies to you for the 12months, then after the initial 12 months the new t&c would take affect, so if ntl did try to boot someone of the service, who signed up before the t&c was changed and then broke the new t&c within their original 12 months ntl would be breaking the law.
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Well normally you'd be right, but this is plaNeT-L we're talking about - and the t&c's you sign up to point you in the direction of the AUP, which includes the following:
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NTL User Policy
You should check this User Policy regularly as we may change it to take on board new issues that may arise in connection with your use of the Services or the way we provide the Services. The most up to date version of the User Policy will apply to your use of the Services, even if you have not read the updated version.
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I'm pretty sure (perhaps someone more legalese than I can confirm) that this would mean that if the AUP changed during the course of the initial year's contract then you would have the right in law to cancel the agreement. But I don't think that changing it in the first year would be illegal.