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asdf · 18-05-2004, 13:50

I had nearly the exact same problem when I had BT (and ADSL) installed at my new house (no NTL in the new estate) and was initially offered ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£5 ish off. I then asked if this could be escalated to a manager as I was really not happy. They then reluctantly offered me my installation charge back.

INstallations does seem to be the worst thing for any of these comapnies to organise.

One of the ntl staff here will hopefully chase this up for you, or point you in the right direction of whose ear you need to bash!

18-05-2004, 13:50	#2
asdf Inactive Join Date: Dec 2003 Location: Middle row - far left. Posts: 458	Re: Chronicles of a house move...GONE WRONG I had nearly the exact same problem when I had BT (and ADSL) installed at my new house (no NTL in the new estate) and was initially offered ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£5 ish off. I then asked if this could be escalated to a manager as I was really not happy. They then reluctantly offered me my installation charge back. INstallations does seem to be the worst thing for any of these comapnies to organise. One of the ntl staff here will hopefully chase this up for you, or point you in the right direction of whose ear you need to bash!