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IanGuy · 18-05-2004, 12:25

I had a change of box which when updated to CR3 couldn't access interactive services. Do you get the same error when pressing the help button? If so just wait a week, then reboot your box holding down the up arrow on the box, this then booted up my box fresh and within 5 mins of the box being on i received an update which i confirmed, interactive services then all worked fine.

18-05-2004, 12:25	#4
IanGuy Inactive Join Date: Jan 2004 Services: V+, 2nd STB, Virgin Phone, Virgin 20mb Posts: 277	Re: Interactive stopped working after CR3 I had a change of box which when updated to CR3 couldn't access interactive services. Do you get the same error when pressing the help button? If so just wait a week, then reboot your box holding down the up arrow on the box, this then booted up my box fresh and within 5 mins of the box being on i received an update which i confirmed, interactive services then all worked fine.