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seaneeboy · 18-05-2004, 11:41

eoin - I wouldn't hold your breath, give them another call, make sure you always take a not of the first names of the people you're talking to and their extention number.

That way, if they try and fob you off with "Sorry, we have no note" then you know exactly who to track it down to.

Good luck and let us know how you get on.

18-05-2004, 11:41	#12
seaneeboy Inactive Join Date: Nov 2003 Location: Leeds, UK Age: 46 Services: NTL 4Meg BB, Family Pack, Phone Posts: 412	Re: Is my Box on the Fritz? eoin - I wouldn't hold your breath, give them another call, make sure you always take a not of the first names of the people you're talking to and their extention number. That way, if they try and fob you off with "Sorry, we have no note" then you know exactly who to track it down to. Good luck and let us know how you get on.