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Originally Posted by Matuka
I'd suggest going through more of the posts on this site before signing up.
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well if u go through the forum more u will mostly see bad things about NTL
as people mainly or only post here cause they have a problem with thier service
regarding the the topic
NTL broadband is good value money for speed
the 600k/128k (soon 750k/128k)for £25 is very good value
the only problem is the 128k upload
there is a 1GIG cap which alot dont like (including myself) but not many have heard from NTL
think u can go over the limit twice every 14days
i myself have been over the limit numerous times but never received
THE letter which from the forums i read only 1 batch of them was sent once
but never know if they will enforce it
luckly i have been with them over the 1year contract so if they do really enforce i can cancel in a month notice
with their customer support and gaming pings
i have had high pings a few times over the year and a half with NTL (due to oversubscribed UBR) which i needed to call custormer support
the longest i have waited on the phone line was 40mins-1hour before till i was able to talk to some1
after u get speak with some1 they do try and help u
after going thru alot of checks (restart modem,spyware check,speed check etc)
and if needed a engineer will be sent in a few days (my cousin with BT had to wait a week once)
just make sure at the time u are phoning the problem is happening
but when its running fine its quite fast to alot of euro servers
i dont think u will get many answers about other ISP thats comparable in price thats better in this forum
as most if not all reading this forum are NTL user
might wanna check out
ADSLguide