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Originally Posted by kronas
what could i expect to be asked on a telephone interview regarding a job in customer services ?
just looking for some pointers so i am prepared as long as i dont 'freeze up' 
any tips are appreciated. |
possibly to give examples of customer service type situations you have been in, i.e. when you have showed a good level of customer service....
they might ask you more simply just about yourself and try and gauge how well you interact with people (since that is what the job will entail)