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Old 17-05-2004, 19:01   #590
andygrif
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Join Date: Jul 2003
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Re: [merged] Price increase

Quote:
Originally Posted by arcamalpha2004
Sorry pem, as far as I know, NTL did not send me NEW TERMS AND CONDITIONS, which is why imo the ones I signed up to are relevant to me and other users who signed the same time as me or before.
The new conditions can only apply to people new to the service.
First off...they don't have to send them to you - there is what's called an implied contract, even if you didn't sign anything. If you did sign something, then you have agreed to a contract for 12 months only. If the terms of the contract (such as the price) changes within the 12 month period, you are entitled to quit the contract early.

EDIT: Sorry, should have mentioned at this point that if you signed the contract then you have agreed to be bound by the terms of the AUP - which is a separate document. I would imagine that if the terms of the AUP changed during your 12 month contract then you would also be able to cancel the agreement. END OF EDIT:

Second, what will happen in 5 years from now when (or if) the AUP has changed maybe once a year? You really expect a company to administer five different sets of rules? What about in 50 years from now?


Quote:
Originally Posted by arcamalpha2004
A little like your employment terms and conditions.
Your employer cannot change them without consultation with the workforce and union.
No, not like your employment contract at all...The two are totally different in law. One is to do with employment, one to do with the provision of goods and services under the sale of goods act.

Quote:
Originally Posted by arcamalpha2004
Why else would NTL not be willing to back up their threat of taking further action against people who go over the limit?
I am totally miffed by their approach really.
I think they are at a crossroads, they are happy just to send a letter out here and there hoping it will change people's habits, knowing full well that they cannot legally enforce their NEW rule on older accounts.
And while the situation is as it is, they dont have to increase capacity to deal with demand.
I don't think going over old ground about the cap on this thread is relevant. This thread is about price increases, the price and speed increases don't really have any relevance on the cap, apart from the fact that soon every BB customer will be able to hit their theoretical limit quicker.

I know it's a swine when the prices go up - I understand that - having been with that lot for the last 9 years, my prices have risen astronomically before, but before I've never got anything better for it. At least on this occasion there is some solace in the fact that you can get some extra bandwidth for your money - or pocket the money and take a small hit on the size of your bandwidth.
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