Quote:
|
Originally Posted by Chrysalis
Here is how I see it.
Example 1 - NTL, customer signs up to min 12 month contract, after 12 months contract is each month rolling on. Customer cant cancel within 12 months, so ntl if I am right can change the terms & conditions but not during the initial first 12 months, if they did do this then I think they were in the wrong, but I am not sure on this tho.
Example 2 - Credit card, they do things liek change interest rate etc. but if a customer has signed up to a set rate then it doesnt get messed with, not as far as I know anyway.
|
A prime example of contracts is where I work.
I am currently entitled to 22 days holiday plus bank holidays.
Any new employee can be taken on with a starting point of 20 days holiday including bank holidays.
To change my contract, they have to consult with me and the union.
Sorry to go off topic a bit, but just to highlight how I see it.