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Originally Posted by Pem
I wonder - would Tranding Standards have anything to say ?.
NTL have changed the terms & conditions of their product - AFAIK - they are perfectly entitled to do this. So, by continuing to use it don't you imply that you agree to the new conditions - and the fact that it was once "unlimited" is not relevant anymore.
Credit card companies seem to do this all the time with their services - as do many other companies.
Perhaps some legal eagles out there could clarify this ....  |
Sorry pem, as far as I know, NTL did not send me NEW TERMS AND CONDITIONS, which is why imo the ones I signed up to are relevant to me and other users who signed the same time as me or before.
The new conditions can only apply to people new to the service.
A little like your employment terms and conditions.
Your employer cannot change them without consultation with the workforce and union.
Why else would NTL not be willing to back up their threat of taking further action against people who go over the limit?
I am totally miffed by their approach really.
I think they are at a crossroads, they are happy just to send a letter out here and there hoping it will change people's habits, knowing full well that they cannot legally enforce their NEW rule on older accounts.
And while the situation is as it is, they dont have to increase capacity to deal with demand.